Our past work
We are a leading Queensland-based boutique consultancy that specialises in the design and delivery of digital transformations. Listed here are examples of our past work that highlight the quality and strength of our Consultants.
Learning & Development Digitisation
From Paper to Digital
Our client wanted to prevent safety incidents from occurring by implementing a new, centralised analytics function that monitors safety data and alerts mine sites with relevant proactive signals and insights. To achieve this, a holistic approach covering service design, business process design, technology implementation, people recruitment, and facility management was required
Solution
KOM designed the project delivery approach with a focus on mine workers as service customers. We designed a new service delivery model and the underpinning IT and data infrastructure. Several options for resourcing and associated facility changes were assessed to demonstrate the necessary investment for true 24/7 safety monitoring.
Benefit
• Safer operations and incident prevention • Reduction of external vendor spend • Standardised processes across all sites Initial safety services were stood up, comprising of fit-for-purpose people, process, and technology solutions. A clear maturity journey for each service as well as the function overall was designed, documented, and agreed.
Problem
Our client runs a successful business in Australia, operating quarries and concrete plants. Future growth for the business required investment into underlying customer-facing, operational, and back-office technology. Our client was also interested in exploring innovative business models and solutions for their customers.
Solution
KOM created a vision for our client’s future ICT environment, captured the current state operating model, and agreed a roadmap to move toward the vision. We conducted a series of workshops and site visits, combined with desktop reviews, research, and engagement of academic and industry leaders. This gave us a full view of where the industry is heading and what innovative ICT solutions can assist our client in running an efficient business whilst differentiating themselves from competition.
Benefit
• Best-in class future state ICT landscape, combining innovative
customer-facing technology with leading operational technology.
• Enabled exploitation of innovative business and/or pricing models,
such as premium pricing for peak time delivery.
• Developed a roadmap that was practicable, accepted by the board,
and implementation commenced immediately.
Predictive Analytics to Prevent Incidents
Strategic ICT Roadmap
Innovating to Grow
Our client runs a successful business in Australia, operating quarries and concrete plants. Future growth for the business required investment into underlying customer-facing, operational, and back-office technology. Our client was also interested in exploring innovative business models and solutions for their customers.
Solution
KOM created a vision for our client’s future ICT environment, captured the current state operating model, and agreed a roadmap to move toward the vision. We conducted a series of workshops and site visits, combined with desktop reviews, research, and engagement of academic and industry leaders. This gave us a full view of where the industry is heading and what innovative ICT solutions can assist our client in running an efficient business whilst differentiating themselves from competition.
Benefit
• Best-in class future state ICT landscape, combining innovative
customer-facing technology with leading operational technology.
• Enabled exploitation of innovative business and/or pricing models,
such as premium pricing for peak time delivery.
• Developed a roadmap that was practicable, accepted by the board,
and implementation commenced immediately.
